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At ZephyrsPortal.com, protecting your privacy on mobile devices is as important to us as it is on desktop platforms. This Mobile Privacy Policy explains how we collect, use, store, and protect your personal information when you access our services via mobile devices, including smartphones and tablets, and when you subscribe to SMS text message alerts. By using our mobile services, you agree to the terms outlined below.
1. Types of Mobile Information Collected
When you interact with ZephyrsPortal.com through a mobile device, we may collect certain types of Personal Information, including but not limited to your mobile phone number, device type, operating system, unique device identifiers, and location data if you permit access. We collect this data only to deliver and improve our services and communications.
2. Use of Mobile Information
The mobile information we collect is used to send you timely alerts, notifications, and updates about financial assistance programs, stimulus aid, and relevant news that you have subscribed to. We also use this information to analyze service performance on mobile platforms and improve your user experience.
3. Consent for Mobile Communications
By providing your mobile number and opting in to receive SMS messages from ZephyrsPortal.com, you expressly consent to receive automated and manual text messages related to financial aid updates and relief program alerts. Consent can be withdrawn at any time by following the opt-out procedures described below.
4. Message Frequency and Costs
Our SMS program limits messages to a maximum of 5 per month to avoid overwhelming subscribers. However, standard message and data rates from your mobile carrier may apply. Please consult your mobile plan provider for details on any applicable fees.
5. Opt-Out and Unsubscribe Procedures
You can stop receiving text messages from ZephyrsPortal.com at any time by texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to the number from which you received messages. After opting out, you will receive a confirmation message, and no further messages will be sent unless you opt back in.
6. Help and Support for Mobile Users
If you need assistance or have questions about our mobile communications, you can reply HELP to any text message or contact us directly by email at info@ZephyrsPortal.com or by phone at (888) 793-1882. We are committed to providing prompt and helpful support to resolve any issues.
7. Mobile Information Sharing Restrictions
ZephyrsPortal.com does not share, sell, rent, or lease your mobile phone number or any mobile-related data to third parties or affiliates for marketing or promotional purposes. Your mobile information is used exclusively by us for the purposes of delivering the services and alerts you have requested.
8. Security of Mobile Data
We take strong measures to protect the mobile information we collect. This includes encrypted transmission of data, secure storage practices, and strict access controls to prevent unauthorized access, use, or disclosure. Despite our efforts, please be aware that no security system is completely infallible.
9. Location Data and Permissions
Certain mobile services may request permission to access your device’s location data to provide geographically relevant information about local relief programs or stimulus aid. You have full control to allow or deny such permissions through your device settings. We do not collect location data without explicit consent.
10. Data Retention for Mobile Information
We retain your mobile contact information only as long as necessary to provide the requested services, comply with legal obligations, or resolve disputes. If you unsubscribe or request deletion, we will remove your mobile data in a timely manner in accordance with applicable laws.
11. Third-Party Mobile Services and Platforms
Our mobile communications may utilize third-party platforms or service providers to send text messages and manage subscriptions. These providers are contractually obligated to protect your information and only use it for providing their services to ZephyrsPortal.com. We do not control third-party privacy practices and recommend reviewing their policies where applicable.
12. Updates to the Mobile Privacy Policy
ZephyrsPortal.com reserves the right to update this Mobile Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When updates occur, we will post the revised policy on our website and, if appropriate, notify subscribers via mobile message or email. We encourage users to review this policy regularly.
If you have any questions, concerns, or requests related to your mobile privacy or data protection, please contact us at:
ZephyrsPortal.com
800 Nitro Mkt. Place #1039
Crosslanes, WV 25313
Phone: (888) 793-1882
Email: info@ZephyrsPortal.com
ZephyrsPortal.com is dedicated to safeguarding your privacy and ensuring your mobile experience is secure, transparent, and respectful of your personal information. Thank you for trusting us with your financial assistance journey.